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Shipping Policy

 

We offer a modest flat-rate shipping fee on all wallpaper orders. international orders will be calculated at lowest possible rate. We also offer one of the lowest wallpaper prices on the web. Check it out!

  • Shipping is via UPS, Fedex, USPS or other home delivery carrier.

You can also opt for expedited shipping for additional cost

  • Next Day Air
  • Second Day Air

The details of our shipping policy are:

  • Shipping lead time is generally 7-10 business days and does not include Saturday or Sunday; some orders ship sooner.
  • All orders to Alaska and Hawaii will incur an additional shipping charge.
  • We do ship to international destinations but there will always be an additional shipping charge, and you are responsible for any duties or taxes applied by your government.  The duty or tax is collected at the time of delivery and is not part of the shipping cost incurred with your online order.  Please call us at 1-888-366-3199 or email at sales@decormail.com to get a shipping quote.
  • Our website is enabled to factor in all U.S.  shipping charges to any home address within Canada at the checkout process.  The duty owed on the order at time of delivery is not part of the amount collected at the checkout time.
  • We cannot ship to a post office box number address.
  • There are no processing fees.
  • All sample orders placed are shipped via the U.S. Postal Service and do not get a tracking number. 
  • If you have questions concerning your order, pricing or shipping, please call us Monday through Friday 9:00 am to 5:00 pm Central Standard Time.
  • We offer live assistance with your ordering when you prefer communicating with someone.
  • Our office hours are Monday through Friday 9:00 am to 5:00 pm.
  • Call us at 1-888-366-3199 or 281-397-3971.
  • Email us at sales@decormail.com

Please note that the flat rate for shipping does not apply to Commercial Wallpaper.

 

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